alive5

Rohit Joshi
[email protected]
www.alive5.com

Alive5 offers a complete messaging platform ideal for sports organizations seeking to enhance fan engagement and streamline communication. Services include 2-way business SMS (office line texting), mass marketing SMS broadcasts, live chat, Facebook Messenger and AI-driven chatbots, which facilitate seamless interaction between teams and their fans, whether on mobile or desktop devices. The platform empowers ticket sales representatives to focus on what matters most: building relationships with VIP clients and closing high-ticket sales (season tickets and renewals). By automating routine customer support tasks, Alive5 eliminates repetitive work and allows your sales team more time to focus on selling instead of answering phone calls and writing emails about mobile ticketing issues. Alive5 captures every fan interaction – from website visits and text messages to Facebook chats, stadium QR code scans, and voicemails. Our platform automatically routes each request to the right team member, ensuring no fan inquiry goes unanswered. With Alive5, you’ll never miss an opportunity to engage with your fans. Building on these automation capabilities, Alive5’s platform integrates seamlessly with CRM systems such as Salesforce and Microsoft Dynamics CRM, enriching fan contacts with conversational data. Each conversation initiated through Alive5, whether via SMS, live chat, or other channels, is added as an activity in the CRM system. This integration ensures that fan interactions are logged, allowing sales and support teams to access complete customer histories easily. This CRM integration enables data-driven decision-making through customized chat experiences and comprehensive insights into customer interactions. To get started with Alive5, contact Rohit Joshi ([email protected]) or text ‘ALSD’ to 855-551-8858.