Scheduled

Sessions

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  • Day 1 • Sun 29 Sept


  • Day 2 • Mon 30 Sept


  • Day 3 • Tues 1 Oct


  • Reception open to all registered delegates; badges can be picked up at All Bar One (located near the O2's main entrance) upon entry.
    F&B
    Where
    All Bar One at The O2

  • A fast-paced discussion across what's shaping the current state of Premium Hospitality.
    F&B
    Hospitality Design
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Discover how venues are broadening their horizons by rethinking traditional event offerings, tapping into new markets and revenue streams through innovative approaches that extend beyond game day or concert night.
    F&B
    Hospitality Design
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Case Studies from Iconic Venues Across the Globe
    F&B
    Hospitality Design
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Exploring how Amazon and Levy UK are reshaping premium event experiences with frictionless F&B and retail, enhancing convenience, efficiency, and guest satisfaction through innovations like Just Walk Out technology at The O2.
    F&B

  • Exploring Levy UK's innovative approach to new culinary concepts, chef progression, and supporting the state and future of sports and entertainment events with fresh and ever-evolving offerings.
    F&B

  • Special thanks to the legendary talent at Levy UK
    Where
    indigo at The O2

  • Balancing Tradition and Innovation in Diverse International Markets
    F&B
    Hospitality Design
    Sales & Service
    Where
    indigo at The O2

  • Discover innovative approaches to repurposing and optimizing underutilized spaces in sports and entertainment venues, transforming them into revenue-generating assets through flexible hospitality, events, and non-matchday activations
    F&B
    Hospitality Design
    Sales & Service
    Where
    indigo at The O2

  • Revolutionizing sports and entertainment venues with next-generation connectivity, enhancing fan engagement, seamless operations, and immersive digital experiences through advanced 5G and Wi-Fi solutions.
    Technology
    Where
    indigo at The O2

  • Transforming the fan experience in premium areas, focusing on innovations like smart venues, AI, and mobile integration
    Technology
    Where
    indigo at The O2

  • Join leaders from Windstar Cruises and KOKO as they share insights on how to create exceptional, personalized experiences for High Net Worth clients. Discover how their approach to luxury hospitality and boutique service can inspire new strategies for sports venues and premium experiences.
    F&B
    Hospitality Design
    Partnerships
    Where
    indigo at The O2

  • Take an hour to freshen up in your hotel room and/or explore The O2 campus
    Where
    The O2 • London

  • Pre-Tour Cocktails in the American Express Lounge in The O2
    F&B
    Where
    American Express Lounge in The O2

  • While we can’t control the action on the field or stage, we own the experience around it. This session explores how venues can craft meaningful, lasting connections with fans by focusing on immersive, engaging experiences that go beyond the event itself.
    F&B
    Hospitality Design
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • An open forum for delegates to discuss pressing challenges, share success stories, and explore opportunities in premium sports and entertainment experiences. What's keeping you up at night?
    F&B
    Hospitality Design
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Exploring how partnerships can deliver unmatched hospitality expertise and value.
    F&B
    Hospitality Design
    Partnerships
    Technology
    Where
    indigo at The O2

  • Adapting to Evolving Market Dynamics and Maximizing Revenue in the Resale Ecosystem
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • A roundtable discussion showcasing how technologies and new demographics are driving innovation in premium spaces and delivering next-level experiences for fans and venues alike.
    F&B
    Hospitality Design
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Using innovative space design to create pop-up experiences, seasonal attractions, and other temporary offerings that drive revenue and engagement.
    F&B
    Hospitality Design
    Partnerships
    Sales & Service
    Technology
    Where
    indigo at The O2

  • Explore how Levy is leading the way in sustainable premium hospitality, from reducing food waste to sourcing local ingredients, and discover actionable strategies for venues to enhance their environmental impact without compromising on guest experience or operational excellence.
    F&B
    Where
    indigo at The O2



Topics
When
Sunday to Wednesday
December 23 to 26, 2022
Where
467 Davidson ave
Los Angeles CA 95716
Get directions