Director of Ballpark Operations, Major League Baseball
Melanie is the Director of Ballpark Operations for Major League Baseball (MLB). In this role, she works with all thirty Major League Clubs and 120 Minor League Clubs in the following disciplines: security, guest services, concessions, and environmental sustainability. An important part of this position is to understand the balance and overlap between these different focus areas. Responsibilities also include special event operations and planning, best practice sharing, ballpark assessments, and MLB security initiatives such as the SAFETY Act application. Melanie is on the leadership committee for both the MLB Asian and Pride Employee Resource Groups.
Prior to joining MLB in July 2015, Melanie has worked for various sports organizations including Madison Square Garden, the New York Mets, the Barclays Center, and the Detroit Red Wings. Melanie stays active in various industry organizations serving on the ALSD Sports Venue Design & Build Forum Board of Advisors and the National Center for Spectator Sports Safety and Security (NCS 4 ) Professional Advisory Committee.
Melanie has her Masters in Homeland Security from Northeastern University and is a proud graduate of the University of Michigan, where she earned her BA in Sports Management.
