Entertainment Venues: Racing, Tennis, Concert, Minor League, Events
Moderators:
Jasmine Polite, Senior Manager, US Open Premium Services + Corporate Hospitality, USTA
Abbie Goldberg, Director, Event Operations, Houston Livestock Show and Rodeo™
Chelsea Leitch, Director of Premium Seating, Allen County War Memorial Coliseum
1:30 p.m. - 4:30 p.m.
College & University
Moderators:
Bobbi Busboom, Associate Athletics Director for Development, Operations, University of Illinois Athletics
Justin Doyle, Assistant Athletic Director, Ticketing, Department of Athletics, The Ohio State University
Robbie Valentine, Senior Director of Sales, ASM Global, KFC Yum! Center
1:30 p.m. - 4:30 p.m.
Major League & Intl Club Soccer
Moderators:
Charlie Slonaker, Chief Revenue Officer, Philadelphia Union
Dan Kelson, Director, Premium Sales & Service, D.C. United | Audi Field
Mike Quarino, Vice President, Club Ticketing, Major League Soccer
Andrew Hill, Senior Manager, Club Ticketing, Major League Soccer
1:30 p.m. - 4:30 p.m.
National Football League
Moderators:
Greg DeLuca, Vice President Development & Services, Philadelphia Eagles
Brandon Plinto, Director, Premium Sales & Service, Arizona Cardinals
Kristen Mackie, Director, Strategy & Analytics, National Football League
Alex Brucki, Club Business Development, National Football League
1:30 p.m. - 4:30 p.m.
Major League Baseball
Moderators:
John Santana, Senior Director, Ticket Sales & Service, Toronto Blue Jays
Carter Motley, Senior Director, Premium, Membership, & Suite Sales, San Diego Padres
Alex Marsh, Senior Manager, Ticketing, Major League Baseball
Thomas Kilkenny, Senior Manager, Ticketing, Premium & Season Ticket Sales, Major League Baseball
1:30 p.m. - 4:30 p.m.
National Hockey League
Moderators:
Alexa Glover, Director, Premium Sales and Service, Pittsburgh Penguins
Ralph Kratochvil II, Premium Sales Executive, Minnesota Wild
Alex Townsend-Mitchell, Group VP, Club Finance & Venue Business, National Hockey League
Rob Mulhall, Vice President – Strategic Club Initiatives, National Hockey League
Jerrett Burke, Director, Club Ticketing & Premium Seating, National Hockey League
1:30 p.m. - 4:30 p.m.
National Basketball Association
Moderators:
Jen Babcock, Vice President, Ticket & Premium Sales, Milwaukee Bucks
Meaghan Pusha, Sr. Director of Premium Experience, Pacers Sports & Entertainment
Greg Breiner, Sr. Director of Premium & Consumer Sales, Pacers Sports & Entertainment
Kalyn Hutchinson, Associate Vice President, Team Marketing & Business Operations, National Basketball Association
Amelia Girgenti, Revenue Analyst, Team Marketing & Business Operations, National Basketball Association
Amy Rea, Director, Team Marketing & Business Operations, National Basketball Association
1:30 p.m. - 4:30 p.m.
League Meetings, for Teams and Venues (Afternoon)
6:30 a.m.
Rocky Fun Run
Everyone’s heard of “The Rocky Steps”, right? But has everyone had the chance to run them? Pack your gym shoes as we hit the
ground running from the host Marriott to the East entrance of the Philadelphia Museum of Art in Philadelphia, site of those 72
famed stone steps (and an epic selfie spot too, we hear). It’s a 2 mile-out, 2 mile-back opportunity to get your blood flowing for the
day ahead.
7:00 a.m.
Registration Opens
8:30 a.m. - 9:30 a.m.
State of the Industry: Who’s Eating?
Exceptional and exciting food and beverage is a hallmark to an entertainment experience. In addition to curating experiential
culinary, our venues are also leaning into who’s consuming what, when, and where. With: Aramark Sports & Entertainment
A conference staple, we begin our conference education with the renowned rapid-fire state of the industry, presented by Hunden
Partners. As a special treat, two additional industry insights will be featured including demographic studies on who’s investing in
premium and partnerships, and who’s invested in eating all premium F&B has to offer.
9:30 a.m.
Coffee Break
9:45 a.m. - 12:00 p.m.
Major League Baseball
Moderators:
John Santana, Senior Director, Ticket Sales & Service, Toronto Blue Jays
Carter Motley, Senior Director, Premium, Membership, & Suite Sales, San Diego Padres
Alex Marsh, Senior Manager, Ticketing, Major League Baseball
Thomas Kilkenny, Senior Manager, Ticketing, Premium & Season Ticket Sales, Major League Baseball
9:45 a.m. - 12:00 p.m.
National Football League
Moderators:
Greg DeLuca, Vice President Development & Services, Philadelphia Eagles
Brandon Plinto, Director, Premium Sales & Service, Arizona Cardinals
Kristen Mackie, Director, Strategy & Analytics, National Football League
Alex Brucki, Club Business Development, National Football League
9:45 a.m. - 12:00 p.m.
Major League & Intl Club Soccer
Moderators:
Charlie Slonaker, Chief Revenue Officer, Philadelphia Union
Dan Kelson, Director, Premium Sales & Service, D.C. United | Audi Field
Mike Quarino, Vice President, Club Ticketing, Major League Soccer
Andrew Hill, Senior Manager, Club Ticketing, Major League Soccer
9:45 a.m. - 12:00 p.m.
College & University
Moderators:
Bobbi Busboom, Associate Athletics Director for Development, Operations, University of Illinois Athletics
Justin Doyle, Assistant Athletic Director, Ticketing, Department of Athletics, The Ohio State University
Robbie Valentine, Senior Director of Sales, ASM Global, KFC Yum! Center
9:45 a.m. - 12:00 p.m.
Entertainment Venues: Racing, Tennis, Concert, Minor League, Events
Moderators:
Jasmine Polite, Senior Manager, US Open Premium Services + Corporate Hospitality, USTA
Abbie Goldberg, Director, Event Operations, Houston Livestock Show and Rodeo™
Chelsea Leitch, Director of Premium Seating, Allen County War Memorial Coliseum
9:45 a.m. - 12:00 p.m.
National Hockey League
Moderators:
Alexa Glover, Director, Premium Sales and Service, Pittsburgh Penguins
Ralph Kratochvil II, Premium Sales Executive, Minnesota Wild
Alex Townsend-Mitchell, Group VP, Club Finance & Venue Business, National Hockey League
Rob Mulhall, Vice President – Strategic Club Initiatives, National Hockey League
Jerrett Burke, Director, Club Ticketing & Premium Seating, National Hockey League
9:45 a.m. - 12:00 p.m.
National Basketball Association
Moderators:
Jen Babcock, Vice President, Ticket & Premium Sales, Milwaukee Bucks
Meaghan Pusha, Sr. Director of Premium Experience, Pacers Sports & Entertainment
Greg Breiner, Sr. Director of Premium & Consumer Sales, Pacers Sports & Entertainment
Kalyn Hutchinson, Associate Vice President, Team Marketing & Business Operations, National Basketball Association
Amelia Girgenti, Revenue Analyst, Team Marketing & Business Operations, National Basketball Association
Amy Rea, Director, Team Marketing & Business Operations, National Basketball Association
9:45 a.m. - 12:00 p.m.
League Meetings, for Teams and Venues (Morning)
2:00 p.m.
Newcomers Meeting
A highlight of the conference! We welcome all newcomers to the ALSD experience. With tips from our Global Council and a meet
and greet, this welcome reception will get us all ready for a week of networking.
3:00 p.m.
Opening Keynote & Welcome Remarks
4:00 p.m. - 7:00 p.m.
Opening Night in the Trade Show
Is it our imagination, or do the exhibits and activations get better every year? Wait until you see what our partners have in store for
us this year. Speaking of store, bring your shopping list as the best venue outfitting options will be on full display for your viewing
pleasure. From amenities and gifts to furniture and F&B furnishing, the hall will be bustling with innovative ideas. And about
innovation, you’re in for a treat as many of the new premium technologies will be showcasing their capabilities. Grab a drink and an
abacus, it’s time to add up what all you’re going to want for your venue.
5:30 p.m.
Premium Global Council Welcome Reception, by Invitation
There is no shortage of unique premium products and partnership activations that fit the dramatically evolved bill of our clients. What remains is how best to sell them and to whom in order to achieve revenue maximization. An Interview with Derek Rey, Founder & CEO, Demand Inc.
1:20 p.m.
To Sell and To Service: Promoting our New Premium Products
Several venues presented new products over the last two years. How these venues promoted the new spaces and adapted sales cycles and structures is worth discussing.
Join Coors Light and the Florida Panthers as they illustrate one of the flyest partnership activations of all time. Rewind the tape to the 1990's for this retro cowboys and cats night, complete with throwback tunes, retro video games, and chill lounge.
2:00 p.m.
From Anticipation to Afterwards: What’s in an Experience
From the anticipation to the lasting memories and everything in between, what heightens venue experiences? From premium to partnership activations, there is a need for compelling storytelling to match impeccable visuals and immersive cultural and community adventures.
When it comes to premium and partner activations, it’s often more about the fit than the finances. In this session, several case histories will illustrate how brands come to life when properly placed.
2:45 p.m.
Consultative Customization: It’s About What Questions you Ask
Asking deeper questions and listening more help achieve a more customized experience your clients are looking for. Moreover, knowing where to look for insights on the businesses you’re prospecting leads to more comprehensive conversations up front.
3:00 p.m.
Game, Set, Match: The Strategy for Delivering Winning Events
The convergence of ticketing, hospitality, F&B and sponsorship activations for major events requires a massively comprehensive strategy, made even more complex as we strive for a seamlessly functioning operation. Learn how one event expert gets it done.
3:15 p.m.
Master Planning: How Legendary Entertainment Comes to Life
Legendary events come to life only with the strategic planning and brilliant execution of the people running them. How do preeminent premium and partnership personnel work their magic on major events down to the smallest details?
Ticket utilization is a key factor when buyers consider buying and renewing hospitality and partnership assets. A key leader on this topic shares how to achieve positive ROI, and how to overcome challenges presented in the renewal process.
4:00 p.m.
20+ AI Tools in 20 Minutes to Transform Your Business & Career
Join in an incredibly fast-paced session with action-packed tips and tools you can start using immediately! We'll dive headfirst into the exploding power of artificial intelligence (AI) and its practical implications for premium experience execs. Whether you're a seasoned pro or an up-and-coming talent, spend 20 minutes learning a framework to equip you with the knowledge and insights you need to stay on the cutting edge of what’s coming next.
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