Executive Summary
Detailed Nomination
The PIMCO Courtside Club at TD Garden sets a new benchmark for food and beverage hospitality within a premium sports setting. Designed to complement courtside seating for the Boston Celtics, the club delivers a refined, chef-driven dining experience that seamlessly integrates with the energy of live game action.
The culinary program features elevated, seasonally inspired menus with a focus on quality ingredients, creativity, and presentation. Guests enjoy a dynamic mix of small plates and premium offerings, plated with the precision and detail of a high-end restaurant. The environment enhances this experience, combining sophisticated design with an intimate, high-energy atmosphere that keeps guests connected to the court.
Service is a defining element, with highly trained staff delivering anticipatory, personalized hospitality that aligns with fine dining standards while adapting to the pace of the game. Thoughtful touches—from curated beverage pairings to seamless in-seat service—ensure both convenience and exclusivity.
Blending innovative cuisine, elevated presentation, and exceptional service, the PIMCO Courtside Club redefines arena dining and stands as a premier example of modern F&B hospitality.
Submitting Organization: TD Garden
Photo Credits: TD Garden
At TD Garden, the PIMCO Parquet Club represents the highest echelon of food and beverage hospitality, driven by Delaware North Sportservice and Executive Chef of VIP Dining Mary Towers. Serving courtside guests for the Boston Celtics, along with VIPs, partners, and talent, the club operates as a true premium dining environment within one of the most high-profile arenas in professional sports.
The foundation of this program is the operational excellence and global hospitality standard established by Delaware North Sportservice. As a leading food and beverage operator across major sports and entertainment venues, Delaware North Sportservice brings a disciplined, scalable, and guest-first approach that ensures consistency in quality, service, and execution under the unique pressures of live event operations. Their standards emphasize food safety, sourcing integrity, service timing, and hospitality consistency, creating a strong operational backbone that allows premium experiences like the PIMCO Parquet Club to thrive at the highest level.
Within this structure, Chef Mary Towers leads a highly skilled VIP culinary team that transforms operational rigor into a refined and dynamic dining experience. Her approach is rooted in creativity, seasonality, and precision, with menus designed to reflect elevated culinary standards while remaining responsive to the rhythm of live sports. Dishes are thoughtfully composed using premium ingredients, with global influences and modern techniques that elevate the experience beyond traditional arena dining.
A defining strength of the PIMCO Parquet Club is the seamless integration of Delaware North Sportservice’s operational discipline with Chef Mary’s adaptive culinary leadership. This partnership enables a rare level of responsiveness in a high-volume, high-expectation environment. The team actively incorporates guest feedback in real time, adjusts offerings based on preferences, and accommodates last-minute dietary needs without compromising presentation or quality. This agility is made possible by strong communication, clear service protocols, and a culture of collaboration across culinary and front-of-house teams.
The service model itself reflects Delaware North Sportservice’s elevated hospitality standards, emphasizing anticipation, professionalism, and timing precision. Front-of-house staff are trained to deliver fine-dining caliber service within the pace of a live NBA game environment, ensuring that guests experience seamless transitions between dining and gameplay. Every touchpoint—from arrival to final course—is intentionally managed to feel both effortless and highly personalized.
Presentation and guest experience are central to the program’s success. Each dish is executed with careful attention to visual detail, reinforcing the premium nature of the club while enhancing the overall sensory experience. The dining environment is designed to balance intimacy and exclusivity with the energy of courtside seating, allowing guests to remain fully immersed in both the culinary and live event experience.
Ultimately, the PIMCO Parquet Club exemplifies what is possible when industry-leading operational standards meet chef-driven creativity. Through the partnership between Mary Towers and Delaware North Sportservice, TD Garden delivers a best-in-class VIP dining experience that is both highly consistent and continuously evolving. This program not only meets the expectations of today’s premium guests—it actively redefines them, making it a standout candidate for recognition in F&B Hospitality.
